FAQ - Logging Tickets on Fresh Service What is an IT Incident vs Service Request? An IT Incident is an unplanned interruption which ca
Logging tickets with IT To ensure your request is tracked, assigned and resolved as quickly as possible, all IT incidents an
Remote access to systems MKUH provides several ways for staff to access IT systems remotely. Your access will depend on what
Non-Emergency Bleep Replacement Phones In case the phone has very little charge left, during your shift, you may swap the battery for a
How to set up Multi Factor Authenticator (MFA) To help protect user accounts, Multi-Factor Authentication (MFA) is a mandatory requirement