BigHand - How to amend letter to new letter workflow (Author or Assistant)

Step 1

When letter is in the “old” workflow and speciality has been switched on

Letter will not create as the correct document type is not selected

Step 2

Open transcription

Click on Red Star to Add more information

Step 3

Profiling Information select Document type

Ensure that the letter selected has the *Speciality* at the start

This indicates the new workflow

Step 4

Select In Progress drop down

Select Pending

Close