eCARE - Logging in with a smartcard with both HCA and Medical/Nursing/Midwife Student Positions

The Healthcare Assistant position and the Medical / Nursing / Midwife Student positions on Smartcards, all share a role called 'Healthcare Student Access Role'

When you log into eCARE, you will not be presented with the option to choose a role, as the system defaults to the position with the most access, which in this case is the Healthcare Assistant - this is expected behaviour.

If you are experiencing a specific issue accessing anything in eCARE once logged in, please raise a ticket using this form : Submit an Incident Ticket