Turn on automatic forwarding in Outlook (re-direct emails)
You can follow these steps for your own mailbox, or a shared mailbox, we recommend using Outlook Online, as the process is WAY easier 👍
Go to https://outlook.office.com/
**For Shared Mailboxes, please follow this additional step:
Click on your profile name and then 'Open another mailbox'
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When prompted, type in the email address of the mailbox
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At the top of the page, select Settings
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Select Mail > Forwarding.
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Select Enable forwarding, enter the forwarding email address, and select Save.
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Note: If you want a copy of the original message to remain in your mailbox, select Keep a copy of forwarded messages.
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Even if you use classic Outlook, we recommend you launch the mailbox in Outlook Online, as this is a much easier process to follow than using Rules & Alerts.