How AI Can Help at Work (And What You Should Know)
What Is AI in Simple Terms?
AI refers to computer programmes designed to mimic human thought processes. One of the most commonly used forms of AI in everyday life is generative AI. Tools like ChatGPT and Microsoft Copilot focus on creating content such as text, images, or even code, making them highly practical for tasks like drafting emails, brainstorming ideas, and summarising information.
How Can AI Be Used at Work?
AI has a wide range of practical uses in the workplace. Here are some of the most common ways people are benefiting from it:
Task
Tool
Writing emails or Reports
ChatGPT, Microsoft 365 Copilot Chat
Generating Ideas
ChatGPT, Microsoft 365 Copilot Chat
Analysing Data
Microsoft Power BI
Improving Productivity
Microsoft 365 Copilot (embedded into apps)
⚠️What Are the Risks of Using AI?
While AI offers many benefits, it’s essential to use it responsibly. Here are some key risks to consider:
🤔Accuracy:
AI tools are not perfect and can make mistakes. Whether you use AI to draft a report, analyse data, or generate content, you must double-check the output to ensure it is accurate and reliable.
🔏Privacy:
Be mindful of what information you input into AI tools, particularly sensitive or confidential data, such as patient information. Many AI systems retain the data provided to them, so it’s vital to follow workplace policies on data security.
⚠️Over-Reliance:
While AI can assist with many tasks, it should never replace human judgement. Important decisions, especially those involving ethics or complex problem-solving, should always involve human oversight.
The Future of AI in Healthcare
AI systems specifically designed for healthcare applications, such as diagnostic imaging or predictive analytics, are becoming more common. These bespoke tools are built to meet strict medical standards and undergo rigorous testing to ensure their safety and reliability. Examples include AI models designed to analyse colonoscopies or detect early signs of cancer.
Unlike generative AI tools like ChatGPT, trustworthy medical AI solutions are purpose-built for specific tasks and are developed to comply with strict regulatory requirements.
What Does Microsoft Offer?
Microsoft offers AI-powered tools through its Copilot feature, aimed at enhancing productivity and simplifying workflows. Here are some highlights:
Microsoft 365 Copilot chat:
Provides conversational assistance, answering questions and offering support on a wide range of topics to help you with information and productivity tasks.
Who can access this? Everyone can access this. Look for the Copilot icon (as above)
Microsoft 365 Copilot:
Embedded into apps like Word, Excel, PowerPoint, Outlook, and OneNote, Copilot helps with drafting content, summarising information, and generating data insights.
Who can access this? This requires additional licensing, which would need DSP approval and then can be ordered here: Microsoft Copilot License
✅What apps do MKUH recommend?
Microsoft Copilot, of course 😉
🔎Interested to know more?
The Women's Network & Microsoft, recently hosted a Live Teams Event, all about AI: How to Use It, When to Avoid It & Getting the Best Results.
The recording can be found here : AI How to Use It, When to Avoid It & Getting the Best Results
Here's what people said about this presentation;
- "Fabulous - just used Copilot"
- "This is super useful!"
- "This is amazing!"
Excited to learn more? Check out the Microsoft 365 Training page, now with Copilot tutorials.