NHS Smartcards automatically expire after two years and stop working unless they are updated.

You will be notified via an on-screen message for 90 days prior to your card expiring.  To renew your own card before it expires, follow the NHS Digital guide.

You should be able to renew your certificates from any PC in the Trust, however if you do encounter issues, please go to the IT Hub (located in the Blue Zone, opposite ward 16)

If you fail to update your card by the end of the 90 day warning period, the card will no longer work, in this case please go straight to the IT Hub, so we can renew the certificates for you.

Unfortunately the Service Desk is unable to remotely renew certificates.