Preventing Single Points of Failure: Ensuring Continuity in Your Absence

Now is the time to consider the future and prevent single points of failure in your absence. Set up additional people on all your content and workflows.
Consider these actions to improve continuity:
📝MS Forms – Move your forms to a group so multiple people can manage responses and edit the form when needed. Move your MS Forms to a group
⚙️Microsoft Teams – Add multiple owners to your Teams to ensure continued access and management if the primary owner is unavailable. Teams Administration
💪Power Automate – Share ownership of flows with colleagues to prevent disruptions in automated processes. Power BI Reports – Assign additional users with the right permissions to maintain access to critical reports. Managing Power BI Reports and Power Automate Flows
✉️Outlook Email Forwarding – Set up automatic forwarding or redirection to a colleague to handle urgent emails in your absence. Turn on automatic forwarding in Outlook (re-direct emails)
🤝FreshService Tickets – Share your tickets with team members so they can take over any pending requests when you’re not available. How do I Share my tickets with my colleagues?
Best Practices for File Management
Use OneDrive For Business for personal file storage, sharing files on an ad-hoc basis, and syncing documents across devices. It’s great for personal work or files that don’t need wide team collaboration or complex management.
Use Teams / SharePoint for team-based collaboration, document management, compliance, and when you need to share content across multiple people or departments. It’s ideal for centralised content management, team projects, and collaboration tools.
If you are leaving the Trust
🗣️Discuss the best course of action for sharing the content in your OneDrive with your line manager.
🤔Review any recurring meetings you’ve scheduled and determine whether they need to be reassigned or cancelled.